Privacy Policy

Personal Identification Information

This includes your name, email address, phone number, billing address, and other contact details you provide to us when booking services, signing up for newsletters, or reaching out for customer support.

Demographic and Preferences Information:

This may include details such as your postal code, gender, age, occupation, and specific preferences or service requirements that help us tailor our offerings to suit your needs.

Service-Related Information:

We may collect information relevant to the services you engage with us, such as booking details, car rental dates, vehicle preferences, and IT development project requirements.

Survey and Promotional Data:

From time to time, we may invite you to participate in surveys or promotions. Any data you provide in these instances will be used solely for the purposes stated at the time of collection.

Transaction Information:

If you make payments through our platform, we may collect financial data such as payment method details, billing information, and transaction history for the purpose of processing payments and fulfilling our obligations to you.

User Responsibilities

It is your responsibility to evaluate and ensure that the products, services, or information provided meet your specific requirements before purchasing or using them. You agree to use this website lawfully and not engage in activities that may harm our business, systems, or users. Unauthorized reproduction, duplication, or misuse of the website’s content, materials, or intellectual property is strictly prohibited and may result in legal action.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, images, designs, layouts, logos, and code, is the property of MONTER SMART DRIVE PRIVATE LIMITED or used under appropriate licenses. You may not copy, distribute, reproduce, or use any content from this website for commercial purposes without prior written permission. Any unauthorized use may result in legal action, including claims for damages.

External Links

Our website may contain hyperlinks to third-party websites for additional information or convenience. Inclusion of these links does not imply that we endorse or are affiliated with the linked websites. We are not responsible for the content, availability, or security of external websites. Using these links is at your own discretion and risk.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes, claims, or legal actions arising out of or related to your use of this website or its services will be resolved exclusively in the courts of Chennai, Tamil Nadu, India.

Liability Disclaimer

MONTER SMART DRIVE PRIVATE LIMITED is not liable for any loss, damage, or inconvenience caused by the use or inability to use our website or services, errors or inaccuracies in the website content, or downtime due to technical issues or maintenance. We are not responsible for delays, damages, or issues caused by external factors, including internet providers, shipping carriers, or third-party service providers. You agree to indemnify and hold MONTER SMART DRIVE PRIVATE LIMITED harmless against any claims, liabilities, damages, or expenses arising out of your improper use of our website or violation of these terms

Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Users are encouraged to review this page periodically to stay informed of any changes. Continued use of the website signifies your acceptance of the updated terms.

Termination of Access

We may suspend or terminate your access to the website at any time, with or without notice, for violating these Terms and Conditions or engaging in activities that may harm our business, systems, or other users.

For questions, concerns, or feedback about these Terms and Conditions, please contact us :

tech@monter.in

74487 55840

Address : 338/5 Dharga Street, Zamin Pallavaram, Chennai, Tamil Nadu, 600043

Providing Services:

To fulfill the services you request, such as car rentals, leasing agreements, repairs, or IT development, and to process any payments or billing related to these services.

Improving Our Services:

To enhance your experience and ensure we meet your needs, we use your information to improve the quality, functionality, and performance of our website, services, and products.

Communication:

We may use your contact details to send you service-related updates, booking confirmations, customer support information, and other necessary communications about your account.

Marketing and Promotions:

With your explicit consent, we may send you promotional emails regarding offers, new services, product updates, and discounts. You have the option to opt out of marketing communications at any time.

Market Research:

We may use your information to conduct internal research and surveys to better understand customer preferences and improve our offerings, ensuring a personalized experience for all users.

Legal Obligations:

In certain cases, we may be required to use or disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes

Transaction Information:

If you make payments through our platform, we may collect financial data such as payment method details, billing information, and transaction history for the purpose of processing payments and fulfilling our obligations to you.

Encryption:

Sensitive data, such as payment details, is transmitted over secure, encrypted channels.

Access Controls:

Only authorized personnel within our company have access to your personal information, and they are trained on maintaining the confidentiality of your data.

Regular Audits and Updates:

We conduct regular security audits and update our security protocols to address potential vulnerabilities and enhance data protection.

Encryption:

Cookies are small data files stored on your device to enhance your browsing experience on our website. They help us understand how visitors interact with our site and provide features such as:

• Remembering your preferences and login details
• Analyzing website traffic and usage patterns
• Offering personalized content and advertisements

You can control or disable cookies through your browser settings. However, please note that blocking certain cookies may affect the functionality and performance of our website, and some features may not work as intended

Service Providers:

We may share your information with trusted third-party partners or service providers who assist us in delivering services, such as payment processors, marketing platforms, or IT support services. These partners are obligated to keep your data secure and confidential.

Legal Compliance :

We may disclose your personal information when required by law or when we believe that disclosure is necessary to comply with legal obligations, protect our rights, or respond to legal claims.

Business Transfers :

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change and, where appropriate, offer you the opportunity to opt-out

Service Providers:

We may share your information with trusted third-party partners or service providers who assist us in delivering services, such as payment processors, marketing platforms, or IT support services. These partners are obligated to keep your data secure and confidential.

Legal Compliance :

We may disclose your personal information when required by law or when we believe that disclosure is necessary to comply with legal obligations, protect our rights, or respond to legal claims.

Business Transfers :

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change and, where appropriate, offer you the opportunity to opt-out

Encryption:

Depending on your location, you may have certain rights regarding your personal information. These rights may include

• The right to access and request a copy of the personal information we hold about you
• The right to request corrections or deletions of inaccurate or incomplete data
• The right to withdraw consent for marketing communications at any time
• The right to object to or restrict certain data processing activities

To exercise these rights, please contact us as outlined in the "Contact Us" section

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data

For questions, concerns, or feedback about these Terms and Conditions, please contact us :

tech@monter.in

74487 55840

Address : 338/5 Dharga Street, Zamin Pallavaram, Chennai, Tamil Nadu, 600043